Our Services
After-Sales & Maintenance
Equipment downtime costs money. IPEC's after-sales team provides fast call-out repair, planned preventive maintenance, and genuine spare parts for all brands we distribute.
How It Works
Our Process
Report the Issue
Contact our after-sales team by phone or WhatsApp. We diagnose common issues over the phone to determine urgency and parts requirements.
Technician Dispatch
A qualified technician is dispatched to your site. For critical kitchen equipment, we prioritise same-day or next-day attendance.
Diagnosis & Repair
Our technicians carry common spare parts and tools to resolve most issues on first visit. We only use genuine manufacturer-approved parts.
Preventive Maintenance
We offer scheduled preventive maintenance contracts to keep your equipment running at peak efficiency and catch issues before they cause downtime.
Why Choose IPEC
What Sets Us Apart
Fast Response Times
Critical kitchen equipment gets priority. We aim for same-day or next-day attendance on urgent calls.
Genuine Spare Parts
We stock genuine spare parts for all brands we distribute. No cheap substitutes that void your warranty.
Maintenance Contracts
Protect your investment with a scheduled maintenance contract tailored to your equipment and usage.
Ready to Equip Your Kitchen?
45 years of experience. International brands. Full installation and after-sales support.